After some poor service and feeling overcharged on occasions, I recently stopped taking my Prius to a dealership for servicing and started using Jim's Automotive on Lead/Washington.  So far have just had oil changes and safety checks.  Not real impressed but not exactly put off either.  Does anyone have an opinion on their service, particularly if you've had more work done on your vehicle?  Thanks.

Views: 382

Reply to This

Replies to This Discussion

I took our Corolla (which we no longer own) there a couple years ago because the hourly rate at the garage we had been taking it to was really steep. Jim's did several hundred dollars worth of work and failed to fix the problem I had taken it in for. While paying the bill, I saw a sign which said they don't drive the car unless you specifically request it and pay an extra fee. I hadn't noticed the sign because I dropped the car off quickly before work one morning, and no one said anything about it at the time, despite me explaining that the problem only came up while the car was in motion.

To me, a mechanic who doesn't drive the car both before and after attempting a repair is absurd. It's an integral part of the process! We never went back and returned to Jeff's Gasoline Alley, where the rate is high and the work is worth every dime. I don't know if Jeff works on Prius', but I recommend him at every opportunity.

Thanks, Hettie, for the valuable input.

We like Wheel Align it on on 2nd and Mountain, small, kind of messy and funky, but they have consistently done good work on our cars at reasonable rates.

Independent Vehicle Service is where we take our Prius and our Volvo...  not bargain basement prices, but have always stood behind their work.  I have always been happy with staff,  mechanics, and the job done...

-jas

I'm sorry to hear you had bad experiences there. I've been taking my car there for years and while I don't know what comparative prices are, they've always done a wonderful job for me and never treat me as if I were stupid (which I am when it comes to cars) I like and recommend Jim's.

I've taken my subcompact there for regular and sometimes more extensive service for a couple years.  (No "big" repairs, though.)   Completely satisfied.  I especially like that it's walking distance to my home.  I was referred to them by a neighbor who has been going there for many years now, and I recall that they were willing to offer only "necessary" work and not push for more. 

This is a tricky one, I've had the same problem after a near fatal crash.  Good luck

RSS

Connect with Us!

Community Forum

The May Cafe lumberjack 5 Replies

Started by Skip in General Discussion. Last reply by misterhinkydink yesterday.

Where to Vote: 2016 Primary Early Voting

Started by Maurreen Skowran in General Discussion May 21.

What is up with dogs in stores? 14 Replies

Started by Maurreen Skowran in General Discussion. Last reply by hettie May 19.

Where to have lunch in Albuquerque 10 Replies

Started by Gretchen Winchester in Food & Drink. Last reply by Gretchen Winchester May 17.

Hot Green Chile? 5 Replies

Started by Ron Da Bomb in Food & Drink. Last reply by Sophie May 16.

Latest Activity

Adelita liked Dee Cohen's blog post ABQ Pics: Burnt Out
19 minutes ago
Profile IconSylvia Williamson, Carlito Brigante and Bernard Carr joined Duke City Fix
23 minutes ago
Profile IconDuke City Fix via Facebook
Thumbnail

#ABQ Daily Pics by Dee Cohen

ABQ Pics: Burnt Out

dukecityfix.com

Duke City Fix is a social network

Facebook1 hour ago · Reply
Dee Cohen's 2 blog posts were featured
3 hours ago

Regular Features

Anyone can blog on the Duke City Fix, but here are the folks who blog most often:

© 2016   Created by Duke City Fix.   Powered by

Badges  |  Report an Issue  |  Terms of Service